We have received 3 alerts so far this morning, saying that our RMIS contact info was changed for 3 different accounts. All are from the same person/email, with a small change to the name (for example Brown, Bruno, etc. with the same first name, same email, same phone number). This person was trying to change our dispatch info, contact info, corporate info, and more on these accounts. I called RMIS after the first two and they fixed it, but now I have another one. Just wanted to alert others to watch for emails from RMIS, because it sounds like this person is trying to do this with others as well.
RMIS Contact Change Alert - hacker alert
- Thread starter LynetteW
- Start date
Uncle Birchy
Well-Known Member
Was that "spammer" last week telling us not call anywhere until we talk to him first
RMIS told me today that this is going on a lot and that they are looking into 2 factor authorization. Turns out these scammers signed us up with 5 new brokers today and changed the contact info for all of them. Only one account actually booked a load, but we were able to contact the broker and have the load cancelled just before the truck arrived to pick up the load. The scammer claimed to be my husband, who is the driver. But, they also tried to book a load through another broker, who is not affiliated with RMIS, and used our mc# to try and book the load. Luckily the broker must have thought something was fishy because he emailed me to see if I had actually booked the load. Amazing how he caught that, especially since we'd never worked with them before. How can that type of situation be discovered and/or caught? These scammers are using gmail accounts - usually starting with dispatch.markbrown, dispatch.davidoh, dispatch.charliebrown, etc.
Uncle Birchy
Well-Known Member
Atleast things worked out for ya if I read that "correctly"...
Good thingy to that other broker suspected something and contacted you
Just one more thing to worry about that is making things very frustrating right now. One more thing to make brokers scared of small carriers.
An update for you - we are on day 3 of this scammer trying to book loads using our mc#. He continues to go in and change our contact info on RMIS for new companies we haven't worked with before. But he's also trying to go around the system and set up without using RMIS. He seems to go for the high $ loads that go long distances, and tries to get a fuel advance. He also is always asking for quick pay from the brokers. Thankfully, there have been some conscientious brokers that have called us when they've seen something that sets up a 'red flag' of sorts, and we are very appreciative of that. But we still worry that some may be slipping through the cracks. We did call FMCSA today, but there really isn't anything they can do unless we want to put a block on our MC#, which could be a real pain in the long run. But they told us to call the Inspector General DOT department and open a case file for fraud, which we did. This basically could cover us in case something happens with this scammer when he's pretending to be us. Also, I wanted to mention that the person I spoke with at FMCSA said that we were the 3rd company she'd talked to today that had this same thing happening - so it's a good idea to watch for this. I hope it never happens to you - it's not fun.
Uncle Birchy
Well-Known Member
Is this the "Scam" of using a "Phony" Brokerage License and the Double even "Triple" Booking the "Same Loads"
Uncle Birchy
Well-Known Member
"Legally" that's called "Double Brokering" but in most "Court-Rooms" that's ILLEGAL PRACTICES too..
Actually "Criminal Activity " a "Felony Charges Too
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389 Hood
Well-Known Member
Person to person is the proper way to book loads, not some silly Internet account. The loads can be put out there, but you have to personally verify the carrier before the load is released to such. Once the load is covered, it's immediately removed from the boards.
These people are watching too much TV with these non-pros trying to be Freight Relocators.
These people are watching too much TV with these non-pros trying to be Freight Relocators.
RMIS is simply a service that a large percentage of brokers use to maintain carrier records and verify compliance. Everything is stored there for thousands of brokers, including bank account routing information.
The problem here is carrier accounts are being hacked and scammers are then booking loads (over the phone, in person) and representing themselves as your carrier.
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