after having a sub with these idiots since 2007 I cancelled. the programming is complete rubbish now and it's the same dam songs over and over and swapped out ever other day. as well as the audio channels are compressed to hell to the point of where you only hear 2% of the resolution of the music unlike hearing it on a cd or ripping it to your pc @ 320 kbs as a lossless format. and after receiving a radio that kept powering down and having a desk jockey telling me that it was working fine even though it kept shutting off that it was working fine and that came from 5 of them
and since I closed out my account they didn't want to replace the radio unless the defective one was active now why in the hell would I want to pay for service that I am not getting. one of the desk jockeys cracked me up when he said that I could pay em 14.99 a month for online listening I never laughed so hard in my life. I was like why in the hell would I do that when there's free online services such as Pandora ect ect. I told him to stick it and as well after the way that I was treated I hope that the company goes broke and goes out of business if that's how they treat there customers
. with cell phones becoming more dense and with the talk of 5G internet service coming and better data plans I don't think that sxm will be around much longer
and since I closed out my account they didn't want to replace the radio unless the defective one was active now why in the hell would I want to pay for service that I am not getting. one of the desk jockeys cracked me up when he said that I could pay em 14.99 a month for online listening I never laughed so hard in my life. I was like why in the hell would I do that when there's free online services such as Pandora ect ect. I told him to stick it and as well after the way that I was treated I hope that the company goes broke and goes out of business if that's how they treat there customers. with cell phones becoming more dense and with the talk of 5G internet service coming and better data plans I don't think that sxm will be around much longer
!! if you ask me that's poor business management!! and the audio quality is just downright fucking embarrassing compared to what you can listen to on Pandora iTunes ect ect !! these guys make cable customer service look good by comparison I spoke with like 6 different camel jockeys who spoke gibberish and babble about licensing costs and trying to re up instead of canceling
