Better pay alone doesn’t retain drivers, Heartland finds


Mike

Well-Known Member
Staff member
In a presentation to the UBS Global Industrials and Transportation conference earlier this week, two executives from the company told the virtual gathering that while Heartland had increased pay, it was finding that other steps to address driver concerns — and not just another round of increases in the company’s per-mile rate — were having a positive impact on retention.

In comments that at times echoed those told to FreightWaves in a recent interview with USA Truck, CFO Chris Strain said Heartland is learning that “some drivers are willing to take less in pay for the trade-off of being home every night.” That has helped squeeze driver supply but also in the mix are other reasons frequently cited for the current code red level of difficulty in hiring drivers: lingering health concerns from the pandemic and the loss of drivers effectively kicked off the roads by their record in the federal Drug and Alcohol Clearinghouse.

 

Yeah high pay helps but it ain’t everything.

With the cameras and elogs helping the company micromanage the driver combined with most companies thinking the maximum HOS is the required hours a driver should work and 34 hours is plenty of time off.

I won’t be working for them.

Yes, the money is worthless if the job takes over your life.

34 hours and go back to work every week after being pushed to the 70 limit is insane. Quality of life suffers after a while.
 
Shit that was talked about 8-9 years ago people were telling dispatchers…

“don’t mess with my home time.”

fastest way to have a driver walk out was make them miss a kids special event. Not sure how many dispatchers I’ve seen learn that lesson the hard way.
One time after reminding my dispatcher I had a doctor's appointment every day for a week, his idea of getting me home on time was overnighting a load from Sioux Falls to metro Chicago that delivers at 8am. Appointment was 10:30 am 65 miles outside of Chicago.

The load wasn't ready until 11 pm. I ran it straight through non-stop. Got to the receiver right on the minute, my 20 minute reserve time eaten up by traffic on the Dan Ryan.

It took them an hour to unload, which was fast for that place, then I went home, dealt with orange barrel traffic on 57, popped the brakes, got in the car and got to the doctor's office with less than 5 minutes to spare.

Dispatcher actually prided himself on how well his planning worked.

From then on, I lie about when my appointments are. If it's a Thursday I tell them it's Wednesday.
 
On the LTL side, just about everybody pays overtime except us. But unlike the guys tht work for them outfits I dont slip seat, have an assigned trailer and a regular run. To me thats worth no OT
 
On the LTL side, just about everybody pays overtime except us. But unlike the guys tht work for them outfits I dont slip seat, have an assigned trailer and a regular run. To me thats worth no OT
Are you home every day, longer than just barely enough time to sleep though?
 

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