Thoughts on chargebacks in the trucking industry

roadscholar88

Active Member
As a carrier/driver/owner-operator, how do you deal with chargebacks (late/early shipments, defective ticketing, missing or invalid “advance ship notices," mispackaging, etc), especially due to unforeseen circumstances (such as traffic, accidents, DOT checks, detainment at a prior stop, etc. thus making you late)? Do you invoice the shipper? How do you prevent these from occurring? Do you stop dealing with these consignees? Are their specific industries notorious for this?
 

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