Do I have the wrong idea?

TJGoSurf

Well-Known Member
Aug 28, 2007
428
1
I am currently having some problems with a dispatcher. The one I had before him was awesome and did his job well. This guy I continue to have problems with, anywhere from confusing my status as a company driver instead of a lease op(which is another story), extending my home time without telling me, sending me wrong loads(this happened a number of times, I would be in NC and I would be asked to do a swap with someone in Kansas when my load was delivering in NC). And today was probably what got me the most irritated. I don't even have the guys number to call him since I always use the qualcomm, I was hauling a broker load, but I was delivering to a place we normally deliver to; I asked him to send me the directions to the place. The response I got was, "Call the broker, I don't know."

Do I have the wrong idea about this? Am I just used to better help? I've been taking a hit on lately due to break downs, after this week things will be back to normal but it really cuts into my savings, I don't like to pull anything out of it. This guy is new, but I have given him three months to get his act together and its not happening. I am ready to use my seniority at the company to full advantage, because this guy makes me want to quit. I started looking at other companies. Am I being a cry baby? This is the only time I have encountered anything like this.
 
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Priscilla

Active Member
Sep 24, 2007
32
0
You're not being a crybaby. After three months, I would no longer consider this guy new. Habitually making the same mistakes over and over again just shows that this guy is not learning his job well. I would definately complain about this guy and soon. He is costing you money and that is not fair to your or any of the companies that are being affected by his ineptitude.
 
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TJGoSurf

Well-Known Member
Aug 28, 2007
428
1
He has been gotten rid of, sometime last week, if he was fired or quit I don't know, but the damage has been done and I am now jaded in how I view this company. And I am looking for something new. Shaffer seemed to have a decent offer, it was either .41 or .42 cpm, weekends at home, stay out if I wanted, SE work. I wouldnt mind finding a smaller company that would do regional work, but I don't have that many contacts.
 
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If you have been dealling with this for awhile i would check out your options with your terminal manager. Tell them what is going on and that you are thinking of going somewhere else. I think yoou will be amazed at the results that you get. And if you have been dealing with this for awhile you are not being a cry baby. Some people don't belong handling loads. And the only way the company knows is if the driver's say something.
 
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manning125

Active Member
Nov 18, 2007
34
0
After a period of 3 months, if this guy hasn't gotten with the program, its probably not going to happen. If you've spent alot of time with this company, it'd be a shame to throw that time away and start over somewhere else, but you have to work out the best solution for the situation that you're in, if that means moving on, so be it.
 
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